These Terms & Conditions ("Terms") govern your access to and use of Trainer Provider ("the Platform"), a service provided by Teras Trainer Provider (003717522-V) ("we", "us", or "our"). By accessing or using the Platform, you agree to be bound by these Terms.
Trainer Provider facilitates the provision of professional training services by Trainers to Corporate/Company clients ("Users"). Training can be conducted physically or virtually and may be offered:
Per session (for in-house training), or
Per participant (per pax) for both in-house and public training.
Trainers are permitted to:
Create and maintain a training profile showcasing their training offerings, qualifications, and experience.
Offer training programs through the Platform only.
Trainers are strictly prohibited from:
Advertising or sharing contact information or social media accounts.
Engaging in any activity that may lead Users to contact them outside of the Platform, unless explicitly related to a confirmed, Platform-approved training engagement.
Corporate clients may:
Browse, select, and purchase training from Trainers via the Platform.
Make payments either via cash or HRDF claims (for HRDC Claimable Courses only).
Cash Payments: The Platform retains 10% of the total transaction value. Trainers will be compensated within 7 working days after successful payment by the client.
HRDF Claims: The Platform retains 24% of the total transaction value. Trainers will be compensated within 7 working days upon confirmation of successful HRDF disbursement.
All payments are subject to applicable taxes and administrative procedures.
The Platform reserves the right to:
Process and store user and trainer data as necessary to operate the service in accordance with applicable data protection laws.
Modify or update training details, including formatting and presentation, for quality and marketing purposes.
Ban any user (trainer or corporate) for breach of Platform policies, including but not limited to off-platform solicitation, harassment, or fraudulent activities.
By using the Platform, you consent to our collection, use, and processing of your personal data for Platform operations, analytics, and customer support, subject to our Privacy Policy.
You agree not to:
Circumvent the Platform to arrange or accept training engagements directly.
Post misleading or false information.
Violate any laws or regulations while using the Platform.
Attempt to gain unauthorized access to the Platform or its systems.
We reserve the right to suspend or terminate any account that violates these Terms or engages in conduct detrimental to the Platform or its users. No compensation shall be due for terminated accounts due to policy violations.
We may modify these Terms at any time. Continued use of the Platform after updates constitutes acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of Malaysia, specifically in the state of Selangor.